Last updated: October 2025
1. Introduction
TrackFleet (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following personal information when you use our website or contact us:
- Name and email address (via our contact form or email communication)
- Company or fleet details if provided voluntarily
- Technical data such as your browser type or IP address (for site security and performance monitoring)
3. How We Use Your Information
We use your data to:
- Respond to your enquiries or support requests
- Provide access to TrackFleet downloads and resources
- Send trial activation details and relevant software updates
- Improve our website and services
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent (e.g. when submitting a contact form)
- Our legitimate interest in operating and improving TrackFleet
- Performance of a contract or pre-contract communication (e.g. software trial or support)
5. Data Storage and Security
Your information is stored securely on servers within the United Kingdom. We use appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purpose it was collected for, including legal or accounting requirements.
7. Sharing Your Information
We do not sell, rent, or trade your personal data. We may share information only with trusted service providers (such as hosting partners) who assist us in operating our website or delivering the TrackFleet software, and only where necessary.
8. Your Rights
You have the right to:
- Access a copy of your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO) if you believe your data rights are being infringed
9. Contact Us
If you have any questions or requests about this privacy policy, please contact:
Email: andy@trackfleet.uk
Address: TrackFleet, United Kingdom